FAQ

ORDER TIMELINE

Our company handcrafts all product originals within [6 weeks].

Oftentimes, orders process faster than that but we can’t guarantee a faster processing time.

Made to Order vs. Pre-Made

Check a listing carefully to understand if a product is pre-made and ready to ship or if the product is ordered before it is handmade.

Both are handmade but the pre-made is shipment ready while the made-to-order products take [6 weeks] to be created for you.

Look for the following image if a product is ready for shipment immediately:

SHIPPING

Our company ships through the following carriers

* [UPS, USPS, FEDEX, OTHER]

International shipping (if applicable)

We happily support and love our international customers.

We ship all International products through [USPS, UPS, FEDEX, OTHER].

AbstractAnnessa is not responsible for duty or brokerage fees for international shipping.

These charges come from your country during importation of your package.

 

Custom Order

Custom orders are not the choice of which form to receive your art work, cell phone case, print, digital download, etc.. We call these commissions. Our products are all created from completed original art works. Commission is for a new “Original Art Work” to be created. These are created from scratch, and allow you some choices as to size, and other preferences that will not be available on the drop down menu of the product.

If you request a custom form of reproduction of any of the available works of art that request needs to be submitted to info@abstractannessa.com.

If you purchase an “Original” that is the art work that all the reproductions came from. This does not negate my rights to reproduce that work and retain all copy writes to be able to reproduce the art work for sale as I deem appropriate.

A commission may have a non-reproduction, waving of copy-write option. These will be very costly.

I am absolutely thrilled to discuss commissions at any time.

Commissions

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